Join our Telegram Arena for discounts!
Product has been added to your cart.
  £0.00

Privacy Policy
Effective Date: 26.02.2025

Introduction

Welcome to WinArena.co.uk. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, participate in raffles, or interact with our services. It also outlines your rights concerning your personal data and how applicable laws protect you.

This policy complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. It applies to all users of our website, regardless of how they access it. Please read this policy carefully, along with any additional privacy notices we may provide, to fully understand how and why we use your data.

Purpose of This Privacy Policy

This Privacy Policy aims to inform you about how WinArena.co.uk, operated by Nova Brix LTD, collects and processes your personal data when you:

  • Visit our website;
  • Sign up for newsletters or updates;
  • Participate in raffles, contests, or promotions;
  • Purchase products or services.

Our website is not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

Data Controller & Contact Information

Data Controller: Nova Brix LTD
Data Privacy Manager: [Name of the Responsible Person or Department]
Email: contact@winarena.co.uk
Phone: [Insert Phone Number]
Address: 8 Kerry Avenue, Ipswich, England, IP1 5LQ

If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us using the details provided above.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, and the effective date will be clearly indicated. By continuing to use our website after any changes, you agree to be bound by the updated policy.

If your personal data changes during your relationship with us, please notify us so we can keep our records up to date.

Third-Party Links

Our website may include links to third-party websites, plugins, or applications. Clicking on these links may allow third parties to collect or share your data. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

Data We Collect

We may collect, use, store, and transfer the following types of personal data:

  • Identity Data: Name, username, date of birth.
  • Contact Data: Email address, phone number, billing address.
  • Financial Data: Payment information (processed securely by third-party providers such as PayPal or Stripe).
  • Transaction Data: Details of payments, purchases, or raffle entries.
  • Technical Data: IP address, browser type, device information, and login data.
  • Profile Data: Username, password, purchase history, and preferences.
  • Usage Data: How you interact with our website and services.
  • Marketing Data: Your preferences for receiving marketing communications.

We do not collect sensitive personal data (such as racial or ethnic origin, religious beliefs, health information) or criminal conviction data.

How We Use Your Data

We use your personal data for the following purposes:

  • To manage your raffle entries and fulfill prizes.
  • To process payments and deliver products or services.
  • To send marketing communications (with your consent).
  • To improve our website and services.
  • To comply with legal obligations.

Marketing Communications

We may use your data to send promotional offers and updates, but only with your explicit consent. You can opt out of marketing communications at any time by:

Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may limit your access to certain features of our site. For more details, please refer to our Cookie Policy [Insert Link].

Data Sharing

We may share your personal data with:

  • Third-party service providers (e.g., IT support, payment processors, marketing platforms such as Mailchimp).
  • Regulatory authorities if required by law.
  • Business partners in the event of a merger, acquisition, or asset transfer.

We ensure that all third parties respect the security of your data and comply with applicable laws.

International Data Transfers

If we transfer your data outside the United Kingdom (UK) or the European Economic Area (EEA), we implement appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy decisions where applicable.

Data Security

We have implemented robust security measures to protect your data from unauthorized access, loss, or misuse. Access to your data is limited to authorized personnel only.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Typical retention periods include:

  • Financial and transaction data: Retained for six years as required by tax regulations.
  • Inactive user accounts: Deleted or anonymized after two years of inactivity.

You can request deletion of your data at any time (see “Your Legal Rights” below).

Your Legal Rights

Under data protection laws, you have the right to:

  • Access your personal data.
  • Request corrections to inaccurate data.
  • Request deletion of your data.
  • Object to or restrict processing of your data.
  • Withdraw consent for marketing communications.
  • Request data portability.

To exercise these rights, please contact us at info@winarena.co.uk. We will respond within one month, in accordance with GDPR requirements.

Glossary

  • Legitimate Interest: Our business interest in providing you with the best service while respecting your rights.
  • Performance of Contract: Processing necessary to fulfill a contract with you.
  • Compliance with Legal Obligations: Processing necessary to meet legal requirements.

Third-Party Service Providers

We work with trusted third parties, including:

  • IT and system administration providers.
  • Marketing platforms (e.g., Mailchimp).
  • Payment processors (e.g., PayPal, Stripe).

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: contact@winarena.co.uk
  • Phone: 
  • Address: 8 Kerry Avenue, Ipswich, England, IP1 5LQ